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Complete Health Discount Plan

First Month Free!

Each additional month
is only $29.95


Complete Plan - 14 Health Benefits

Providing discounts on the fees and services you would normally pay out of pocket for.  Click on the each Benefit for details:
• Physician Care - Savings between 10%-30%* *
• Hospital Care - Savings 10% to 30%*
• Prescription - Savings 15% to 55% - Free Drug Price Lookup
• Dental Care - Savings average 30%*** and up to 50%****
• Vision Care - Savings 20% to 60%
• Chiropractic Care - Savings between 30%-50%
• Hearing - Savings 20% to 60%
• Phone-A-Doc
• Nurse Assistance Hotline
• VIP Health and Wellness - Savings 10%
• Diabetic Supplies - Guaranteed 15% Off
• Family Consultation Services
• Medical Record Storage
• Fitness Advantage

* Hospital benefit not available to MD residents  ** If your favorite physician is not already a participating provider, call Member Services to nominate him or her.  Have the physician's name, address and telephone number available when you call. ***Anticipated national average dental charges for the 2005 calendar year based on the comparison of provider negotiated fees to national average charges. ****Actual costs and savings vary by provider and geographical area. 

How our program works

With over 400,000 providers, members will have the opportunity to visit general practitioners and specialists and receive a discounted rate for services performed.  The Complete Plan is not insurance which means:
• Easy to use
• NO Health Restrictions
• NO paperwork, pay the discounted amount at the time of your visit
• Use the card as many times as needed
• No predetermination of benefits required
• No referral required to see a Specialist
• Use immediately when you receive your card
• One membership for the entire family!

Outlook Complete benefits both you AND all of your dependents which means the Family can use the plan at no additional charge!

Physician Care

The Physician Visit Network provides discounts on health care services at physicians' offices. Save an average of 10% to 30% and more at over 285,000 doctors participating throughout the country, including family physicians and specialists. Members also save on cosmetic surgery procedures, including skin resurfacing, acne scars, liposuction, and more.

The program utilizes one of the largest PPO networks in the nation. This nationally recognized network "owns" their physician contracts so it cannot lose coverage due to cancellation of a lease agreement. Plus, the network maintains control of physician education and service levels.

To locate providers in your area, enter your zip code in the provider finder above. Present your card at the provider's office and receive immediate savings on services provided. .

Service Average Cost Member Cost


Preventative Visit, 40-64 $128.00 $58.50


Chest X-Ray $65.00 $33.42 49%
X-Ray consultation $25.00 $16.01 36%
ECG Monitor/Report 24 Hrs $375.00 $161.60 57%
Doppler Echo Exam, Heart $275.00 $85.44 69%
Urinalysis,  w/o scope $17.00 $4.20 75%

*Prices are subject to change without notice and may vary by region.  The above samples are taken from 3 different zip code locations and your zip code may differ.
Payment must be made at the time of service in order to receive a discount.


Hospital Care

The Hospital Referral Network gives members access to network hospitals nationwide. With savings of 10% to 30%, members can save hundreds or even thousands of dollars a year.

• Nationwide Facilities and Hospital locations  
• Save 10% to 30% at participating facilities
• All providers are licensed and credentialed
• No limit on the number of visits to the hospital

Card used at facility with a Per Diem contract with Network:

• Medical rate w/ Outlook Plan:  billed at $1100 per day**
• Surgical rate w/ Outlook Plan:  billed at $1200 per day**

Card used at a facility with  Flat Savings contract with Network:

• In-Patient rate: 30% off of total bill charges up to $40,000**
• Out-Patient rate: 30% off of total bill charges up to $40,000
Service*** Average Cost Member Cost


Medical 3-Day Admission $15,000 $3,300


In-Patient 3-Day $10,000 $7,000 30%
Surgical Procedure 5-Day Admission $20,000 $8,000 60%

* Prices are subject to change without notice and may vary by region.** Per diem and Flat Rate Amounts may very by zip code locations.*** Example Based on GHN and will vary by geographical location Note: Hospital benefit not available to Maryland residents


Prescription Drug Plan

With the Caremark network, members receive access to retail chains such as Walgreen’s, CVS, Eckerd and more providing 10% to 60% off. Also receive mail order pharmacy access with the leading pharmacy provider discounts guaranteed to beat AARP prices by 10% on Brand name and Generic prescriptions.  Have your prescriptions delivered straight to your home with NO shipping or dispensing fees.

Retail Pharmacy Coverage with Caremark

• FREE Prescription Drug Price Lookup
• Receive Savings 10% to 60% off on all of your acute medications like antibiotics and pain killers.  In some cases, savings may be greater! (see our price examples)
• Access to Caremark Network with over 48,000 retail pharmacy chains
• Average Savings on Brand Name AND Generic Drugs
• Receive the lowest price in the store on that day, regardless of promotions and discounts

Mail Order Pharmacy with Outlook

• Guaranteed to beat AARP prices by 10%*
• Guaranteed to beat ANY retail price by at least $5.00*
• NO Shipping Fees
• NO Dispensing Fees
• Prescriptions filled and mailed within 48 hours of your order
• NO limitations on usage or what type of prescription you order
• Free price quotes through our toll free mail order number

*Prices are subject to change without notice and may vary by region


Dental Care

Members generally save an average of 30%* and up to 50%** on dental services ranging from general dental examinations and cleaning to root canals, crowns, and orthodontia.
• Over 61,000*** dental practice locations  
• Save on most routine dental services such as cleaning and fillings  
• Save on specialty care such as orthodontics and periodontics where available  
• Dentists participating in this program must complete the credentialing process and are re-evaluated on an ongoing basis  

Our Patient Advocacy program ensures a positive experience for members by reducing confusion with provider recognition and participation. The member will want to utilize their card and enjoy the savings time and time again.

Service Average Cost* Average Outlook Member Cost Member Savings
Adult Cleaning $82.00 $52.00 $30.00
Child Cleaning $49.00 $37.00 $12.00
Routine Checkup $39.00 $27.00 $12.00
Four Bitewing X-rays $51.00  $31.00 $20.00
Composite (white) Filling $131.00 $76.00 $55.00
Crown (porcelain fused to noble metal) $843.00 $584.00 $259.00
Complete Upper Denture $940.00 $763.00 $177.00
Molar Root Canal $826.00 $581.00 $245.00
Extraction (single tooth) $119.00 $70.00 $49.00
*Anticipated national average dental charges for the 2005 calendar year based on the comparison of provider negotiated fees to national average charges **Actual costs and savings vary by provider and geographical area. *** According to the Aetna Enterprise Provider Database as of May 1, 2005 *The select regional average fee represents the average fees for the procedures listed above in Los Angeles, Orlando, Chicago and New York City, as displayed in the Estimate the Cost of Care tool as of January, 2005.

Vision Care

The Vision Care Plan provides you access to over 12,000 eye care locations nationwide. Members save on eyeglasses, contacts, non-prescription sunglasses, eye exams and surgical procedures.

The Vision Care network is the most comprehensive in the U.S. and includes ophthalmologists, optometrists, independent optical centers and national chain locations such as Pearle Vision, JCPenney Optical, Sears Optical, Target Optical, LensCrafters, and EyeMasters.

• Savings of 20% to 60% on prescription eyewear
• Savings of 10% to 30% on eye exams, and surgical procedures (including PRK and LASIK surgery)
• Most frames, lenses and specialty items such as tints, coatings and UV protection are available
• No limit on the number of times membership may be used during the year
• Two guarantees - 30 day unconditional money-back satisfaction guarantee and low price guarantee on eyeglasses
• Members may nominate their own eye care professional to join the network

Mail Order Contact Lenses

• 10% to 40% discounts through the mail order service
• Most major brands of soft lenses are available including disposables, torics, and bifocals. Gas permeable lenses are also available
• Once a valid doctor's prescription is received, it will be kept on file until the expiration date for reorder purposes
Brand Retail Cost Outlook Member Cost SAVINGS
Guess Frames $149.95 $97.48 35%
Genesis Frames $89.95 $45.00 50%
Bifocal Lenses $199.50 $129.67 35%
Acuvue - 6 pack $29.95  $17.95 40%
Acuvue Toric - 12 pack $130.00 $59.95 54%


Members save 30% to 50% at over 3,000 participating Doctors of Chiropractic nationwide.  Chiropractic benefits come with Patient Advocacy.  A Patient Advocate* will contact chiropractors specific to your zip code, verify their membership in the network, and confirm they will accept your  membership card.

• FREE initial consultation
• 30% - 50% on chiropractic care
• 50% savings on diagnostic services and x-rays performed on site
• Unlimited access to care with no limit on the number of visits
• 24 hour access to provider referrals via the internet or call toll-free automated telephone system

If your chiropractor is not currently participating in our program, you can give our Member Services department their name, address and telephone number and our provider relations department will contact the chiropractic office about joining our growing network of professionals.

Service Average Cost Outlook Member Cost SAVINGS
New Patient Comprehensive $180.00 $126.00 30%
Radiologist Exam, Full Spine $185.00 $92.50 50%
Muscle Testing - Cervical $60.00 $30.00 50%

Hearing Care

Enjoy access to a variety of hearing programs providing hearing aid discounts of 15% in retail locations nationwide and discounts 20% to 60%* through the mail order program.

• 1,300 provider locations across the U.S., made up of a cross section of audiologists, hearing specialists and professionals
• Beltone has the highest brand name recognition on the market
• Your hearing aids can be cleaned, inspected and adjusted at any Beltone office across the country
• Please visit www.Beltone.com for more information on Beltone hearing products and services.

The mail order hearing program offers discounts on hearing aids and other auditory devices at 20% to 60% off retail. They have over 80 models of major brand name hearing instruments (except Miracle Ear).

30-day home trial period and one full year factory warranty. Any make/model hearing aid less than five years old may be repaired with a six month warranty for just $99.00 or with a 12-month warranty for just $119.00.



When you can’t reach your primary care physician or when it’s after your doctor’s normal hours of operation call Phone-A-Doc™, a national network of board eligible, primary care physicians who specialize in telemedicine.

Members can access a physician within 3 hours of their incoming call for a flat fee of $35. The doctor will diagnose the problem and if necessary phone in a prescription to the member’s pharmacy of choice. Phone-A-Doc
™ is available 24 hours a day, 7 days a week, and 365 days a year. Highlights include:

• National network of primary care physicians
• Available 24 hours a day, 7 days a week, and 365 days a year
• Routine health issues addressed for members and their dependents above age 12
• Medical problems managed via telephone or video conference
• Phone-A-Doc suggests therapy and may prescribe appropriate medication
• Supplements and supports primary care physicians or can be a first line of defense for patients who have no primary care physician
• Solves most medical issues in a matter of hours. As a result, patients get well faster
• Fewer hours spent in doctor’s offices or emergency rooms away from work or away from your family
• Flat fee means affordable pricing
• Easy method of payment via debit or credit card
Service Average Cost Phone-A-Doc SAVINGS
Emergency Room Visit $500.00 $35.00 93%

Nurse Assistance Hotline

Good health starts with asking questions and knowing where to go for the answers. Nurse Hotline offers toll-free access to experienced registered nurses, 24 hours a day, 365 days per year. Our hotline nurses are an immediate, reliable and caring source of health information, education and support. Call the toll-free number on your membership card, and our nurses will give you information based on physician-approved guidelines, including:


General information on all types of health concerns


Answers about medication usage and interaction
• Information on non-medical support groups
• Translation services for non-English speaking callers
• TTY/TTD access for the hearing impaired
• Computerized record keeping system
• Full time medical director on staff

Better-informed, healthier individuals are key to reducing health care costs. Nurse Hotline gives you necessary information to help with health care. In addition to preventing unnecessary emergency room visits, you receive quick, sound medical information from trained RN's.


VIP Health & Wellness

Vitamins & Nutritional Supplements
The mail order service provides an extensive catalog with savings on nutritional and health needs. Simply request your catalog and place orders through a convenient toll-free number.


Toll-free ordering and convenient home delivery
• Extra 10% discount on every product (sale prices are included)

Diabetic Supplies

Liberty Medical Supply is the nation's leading direct-to-consumer Medicare provider of diabetes testing supplies and medications and other diabetes management products. 


Receive a discount of 15% below retail prices on most diabetic monitoring supplies (glucose meters, lancets, insulin, syringes, etc.)


Order by phone or internet and have your supplies conveniently delivered to your door.
• Re-order individual testing supplies or choose from over 200 brand name glucose testing supplies

Family Consultation Services

Life happens in many different ways and Family Consultation Services responds with real solutions. Our comprehensive telephone consultation provides you with research and referral information for child care, elder care and care for people with disabilities. Save countless hours finding a care provider to meet your specific needs and receive a detailed Provider Profile packet and educational materials and guidebooks within 48-72 hours.

Family Consultation Services can help in these types of situations:
• Finding in-home child care for an infant or toddler
• Making transportation arrangements to the doctor for a grandfather who is living by himself in another state
• Understanding what Medicare, Medicaid or private insurance covers for an elderly relative's care and identifying programs that are available at little or no cost
• Finding an after-school program or summer camp for a child in elementary school
• Understanding the costs of various living arrangements if a parent can no longer live at home
• Finding care for a brother with a debilitating disease

Medical Record Storage and Retrieval

The Medical Record Storage program is a personal medical record solution that gives fast, secure access to complete medical records whenever they are needed.  Medical records and vital information are maintained and released safely with a member’s PIN.  Members have peace of mind whether they are across town or across the world. 

In a medical emergency, time is of the essence.  Immediate access to this type of information can SAVE LIVES by helping to avoid life-threatening delays in treatment, medical/surgical complications, allergic reactions and medication errors.  Immediate access to this type of information can also SAVE HEALTH CARE DOLLARS by avoiding the administration of unnecessary or duplicative procedures and tests.

Highlights include:


Confidential service organizes medical documents in one safe, easily accessible place


24/7 rapid, secure access to vital health information
• Program participation ensures member’s wishes are followed even in emergencies
• Record storage file can include: medical conditions, allergies, insurance data, immunizations, medications, physician information, x-rays, emergency
• Members may make changes to their file at any time

Fitness Advantage

Fitness Advantage offers an opportunity to get a head start on a healthier lifestyle through access to a network of high quality health and fitness clubs at affordable rates.



Members are assured the club's "lowest membership rate for the type of membership selected."
• Members receive a one-week introductory trial membership certificate, free of charge. This allows members to try several participating clubs for one week each, giving the opportunity to truly experience the club and its facilities. (Not to be combined at the same club).
• Available in all 50 states with over 7,000 participating health clubs.
• Members may access the member service website or call the toll-free number to speak with a trained member service representative concerning various club locations and facility information.
• Health and Fitness Clubs are required to meet the American College of Sports Medicine's health and safety standards.

Participating Physicians

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Complete Health Discount Plan

First Month Free!

Each additional month
is only $29.95

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