Patient Advocacy is available with the following
Dental Access Benefit
Learning how to use a
discount plan properly can prove to equal big savings for our members.
That is why we provide Patient Advocates for all of our members.
Advocacy program helps to ensure that members enjoy a positive
experience when they visit a participating provider's office. Members
will benefit from this positive experience and will want to utilize
their card and enjoy the savings time and time again.
Before scheduling an appointment, the
member will contact Member Services to speak with a Patient Advocate. The representative will contact providers in the network
to ensure that the physician/facility office understands the Physician
Visit benefit and confirms the contracted discount fees. The
representative will then contact the member to provide several different
physicians/facilities so the member may select the provider that most
meets their specific needs and book an appointment.
Benefit requires pre-registration and pre-admission prior to
utilization. Members contact the Hospital Patient Advocacy
representative who will coordinate the cost of specific procedures with
the hospital and the admitting physician and provide the member with an
estimate in writing at the time of discharge from the hospital.
*Patient Advocacy not
available in CA