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Privacy and Security
Privacy and Security Statement

 

If you have questions or concerns regarding this statement, you should first contact Outlook Health Customer Service

What information do we gather and how is it used?

Outlook Health provides you with related tools and information to assist you in shopping for and obtaining products and services online. Most of all the tools and information are available for your benefit without the need to disclose any personally identifiable information. If you decide to request an application or online quote, we require you to submit minimal personal information. We collect information that includes your name, e-mail address, mailing address and telephone numbers.  A representative from an Outlook Health subsidiary will contact you to complete your online request by telephone so that additional information can be obtained.  When information is provided to Outlook Health or an Outlook Health subsidiary online, it is protected in the same way that all information provided to Outlook Health is protected. (See Security below)  Outlook Health will not sell, trade, lease or rent any personally identifiable information to any other companies or organizations. Outlook Health will not knowingly solicit data from children, and we will not knowingly market to children. Outlook Health may share aggregated statistical information such as website traffic or demographic information with its business partners; however, in no case will your personally identifiable information be disclosed. We retain your personal information for 30 days.  Outlook Health may send you e-mail communications to update you on website features or new benefits that may be of interest to you. If at anytime you choose not to receive these e-mails, you may e-mail us at: communication@OutlookHealth.com or reach us by mail at PO Box 17634 Fountain Hills, AZ 85269, to be removed from the mailing list.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

If users reject the cookie, they may still use our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Outlook Health will utilize third-party cookies to enable us to recognize certain types of non-personally identifiable information, such as a visitor's IP address, browser version type, operating system, Internet service provider, and time zone. The collection of this aggregated user information helps Outlook Health improve the effectiveness of our content delivery that we believe will be of most interest to you.

Web Beacons

Some pages on our site may contain electronic images known as Web beacons, or single-pixel GIFs. These Web beacons collect certain types of non-personally identifiable information, such as a visitor's cookie number, time and date of a page view and a description of the page where the Web beacon is placed. The information collected using these Web beacons does not identify individual users of our Site.

Security

The security of your personal information is important to us.  When you enter sensitive information (such as your social security number or credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).  To learn more about SSL, please use the following link: http://services.choicepoint.net/get.jsp?GT91958093.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us via email at communication@outlookhealth.com.

Social Security Numbers

The Social Security number is an optional field that can be used to associate Outlook Health members with their accounts.  If this field is left blank, our system will automatically generate a membership identification number that the customer may be identified with.  Again, this field is entirely optional. When you enter your social security number on our enrollment form, we encrypt it using secure socket layer technology. (SSL)

Notification of Changes

If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. The email will inform you on how to opt-out of this information usage or you can opt-out by sending a message to the following email: communication@OutlookHealth.com. You should also check this posted privacy statement for changes.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.
1. Send an e-mail to
communication@OutlookHealth.com.
2. Send mail to the following postal address:

Outlook Health L.L.C.
P.O. Box 17634      
Fountain Hills, AZ 85269

3. We will confirm your information has been updated by sending you an email with your updated information.  There are no limitations to your ability to change personal information, however please allow 24 hours for these changes to be made and a confirmation to be issued. 

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary, and the user has a choice whether or not to disclose this information. Information requested may include contact information (like name and mail address) and demographic information (such as zip code, age and gender). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Log Files

We use your IP address to analyze trends, administer the site, track the user’s movement, and gather broad demographic information (for aggregate use). Your IP address is not linked to your personally identifiable information.

Links to other Websites

This site contains links to other sites that are not under our control. These websites have their own policies regarding privacy. Outlook Health is not responsible for the privacy practices or the content of other websites. For your own protection, you should review their policies upon visiting these other sites to make sure they respect your privacy.

Often times, other Web sites refer their users to the Outlook Health or subsidiary Web sites. These sites often pass a non-personally identifiable digit to the Outlook Health Web site.

Agents
We use an outside credit card processing company to bill you for desired goods and services.  This company does not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Contacting Us

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you can contact us at:

Outlook Health L.L.C.
P.O. Box 17634      
Fountain Hills, AZ 85269

communication@OutlookHealth.com

Date Last Updated:

08/09/07

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